Category Archives: Better Business Bureau

Glen Wakeman Shares the Secret of Success

There’s little to argue when one talks about the difficulties inherent in starting a new business. Anyone who’s managed to get through that process is well aware of how difficult it can be to start a company from the ground up. However, some people who’ve been through it have dedicated themselves to the idea of making it easier for others. One of the more notable examples is Glen Wakeman. He’s the CEO and co-founder of LaunchPad Holdings, LLC.

But more than being a CEO, he’s also a mentor. This is one of the most amazing things about Glen Wakeman. He’s not just made it big, he’s using that experience to help enrich the market as a whole. In doing so he’s been able to create something far more important and unique than might be apparent at first glance.

For example, he keeps a regularly updated blog to share some of his thoughts and experiences. At first glance the most apparent fact is that it’s advice and experience written by a successful and insightful businessman. But as one reads further it becomes more apparent that he has a scope of experience far beyond the norm. Much of this is due to the fact that he’s a world traveler (Doral Financial). Not in the sense of just going to a different country. But in the sense of actually taking in what those countries have to offer. He’s a world citizen in the truest sense of the phrase. He’s currently lived in six different countries. And Wakeman has conducted business in 30 or more countries.

The importance of this can’t be understated. Like many younger businessmen he came of age in a world economy. He’s well aware of the fact that the business world isn’t limited to a single country. Putting up a website and selling goods and services online means that the entire world has become a market. It’s also a rare company these days which doesn’t operate in that manner. This is one of the biggest reasons why Wakeman’s advice needs to be carefully considered by anyone considering getting into the business world. He’s a world citizen who has a lot of advice to give about the nature of the worldwide market.

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Who’s To Blame for Kylie Cosmetics’ Failures?

Your Kardashian love or your Kardashian hate is inconsequential when it comes to Kylie Cosmetics. From a business perspective, all that matters is the post mortem. When Kylie Jenner’s company received an “F” rating from the Better Business Bureau, entrepreneurs soon chimed in with business thoughts, not entertainment critiques.

Gene Marks, president of The Marks Group, expressed a surprising sympathy for Kylie Jenner. He noted that the faces of many companies, such as Jessica Alba, are often the most smeared when failure should land squarely on all partners involved.

Marks cited poor manufacturing partners, less than helpful marketing partners and others invested in the cosmetic company as potential factors in the “F” rating. His advice to Kylie and other entrepreneurs is to anticipate contingencies. In other words, accept that people will let you down.

It seems that Kylie has already applied this lesson. Her contingency plan was to follow-up. After assessing the situation, it turns out that proper paperwork was never filed or sent to the Better Business Bureau. The agency has a formula for grading which includes the number of sales in ratio to the number of complaints. When the actual numbers came in and were plugged into the formula, Kylie Cosmetics received an informal “C” to “B” grade. The reason for the lack of clarity is Kylie Cosmetic’s age. Since the company is in its first year, grades “C” and above are not officially given.

So, who is to blame? The entire team, but not necessarily the cosmetics.